Ring Doorbell Solar Charger Not Working

How to Fix a Ring Solar Charger That Is Not Working

Ring devices are like trusty guardians, keeping your home safe day and night. For them to work seamlessly, they need to be powered up consistently. That’s where the Ring Solar Charger comes into play, soaking up the sun’s energy during the day. But what should you do when your Ring Solar Charger is not working? In this article, we’ll guide you through troubleshooting steps so you can get your Ring device back on track.

Why Solar Chargers Matter for Your Ring Devices

Ring Video Doorbell Solar Charger

Before we dive into solutions, let’s chat about why Ring’s solar charger feature is a game-changer for your home security. Adding a solar panel to your Ring Video Doorbell or other devices keeps them operational even when you do not check on them. It’s a reliability boost that enhances your home’s safety.

How to Fix a Ring Solar Charger That Is Not Working

Now, let’s address the central question: What do you do if your Ring Doorbell Solar Charger isn’t working? Here’s a step-by-step guide to troubleshooting and resolving common issues:

Is Your Ring Device a Perfect Match?

It’s crucial to kick things off by understanding that not all Ring devices can team up with a solar panel, so confirming that your camera and the solar panel are a match made in tech heaven is essential.

Here’s a simple guide to help you figure out if your Ring device can cozy up with a Ring Solar Panel:

1. A Visit to the Ring Website: Begin your quest by paying a visit to the official Ring website. You’ll find the inside scoop on your specific Ring device’s compatibility with the Ring Solar Panel there. The website often lays out a list of devices that happily dance with the solar panel.

2. Rummage Through Your Product Manual: Remember that little product manual that came with your Ring device? It’s often filled with all the juicy details about which Ring Solar Panels are a perfect fit for your particular device.

Giving Your Solar Panel Some TLC: Spotting and Fixing Defects

As time passes, your solar panel can accumulate dirt and, in the worst-case scenario, suffer some damage, which can mess with its performance. So, here’s how you can show some love to your solar panel:

Checking for Physical Damage: Take a good look at the surface of your Ring Solar Panel. Check for any cracks, scratches, or visible signs of wear and tear. If you spot any, those blemishes might be affecting its power generation.

A Little Cleaning Goes a Long Way: Give your solar panel a regular spa day by gently cleaning it with a soft, dry cloth. Wipe away dirt and debris that might be blocking its sunshine absorption. And if necessary, detach the panels to ensure there aren’t any hidden blockages.

Measuring Voltage and Current: Want to get technical? Use a multimeter to measure the voltage and current output of the panel. If the numbers you see are lower than expected, it might be time to dig deeper and check your device’s health for any potential issues. In some cases, you may need a new solar panel.

Wire Wisdom: Don’t Overlook Those Wires

Your Ring Solar Panel’s connection to your Ring device is like a crucial handshake between friends. Let’s ensure that the handshake is firm and problem-free:

Inspect Wire Condition: Look closely at the wires connecting your Ring Solar Panel to your Ring device. Look for any signs of wear and tear, like fraying, cuts, or damage. If you spot anything, it’s time for action.

The Right Connection: Double-check that the correct wires are correctly connected between your Ring device and the Ring Solar Panel. Loose or incorrect connections can lead to a less-than-efficient charging process.

Testing Voltage and Current: Here’s where the multimeter gets to shine again. Test the voltage and current output of the wires. Suppose those numbers are playing hard to get and are lower than expected. In that case, you should consider the possibility of damaged or improperly connected wires.

Reboot Time: A Quick Fix for Tech Hiccups

Sometimes, even the best tech needs a little power nap. And that’s where the reboot comes in to save the day:

Unplug and Remove the Battery Pack: Start by giving your Ring device some space. Disconnect it from the solar panel and gently remove its battery pack.

Count to 30 and Wait: Give your device a pause for at least 30 seconds before you reinsert the battery pack and plug it back into the solar panel. This little timeout allows your device to power down and reset fully.

Reconnect and Power Up:

  1. Reattach that battery pack and get your Ring device back in the game by plugging it into the solar panel.
  2. Wait patiently for it to power up completely.
  3. Be patient; depending on your device, it might take a few minutes.

Ring App Check: Once your device is back in action, open the Ring app and ensure the Ring Solar Panel is back to doing its thing. You might need to re-establish the connection between your Ring device and the Ring Solar Panel.

Checking Battery Level: Don’t Overcharge

Your Ring device is like us; it needs to maintain a healthy battery level. Here’s how to check if it’s in tip-top shape:

Ring App to the Rescue: Fire up the Ring app on your trusty mobile device.

Select Your Ring Device: Find and choose the Ring device linked to your Ring Solar Panel.

Battery Level; Know the Score: Watch for the app’s battery level icon. It’ll show you how your Ring device’s battery is holding up. If it’s already fully charged, your Ring Solar Panel will kick back and let the battery do its thing.

Battery Health Check: Take a peek at the app’s battery health to ensure it’s performing as it should. If it’s not feeling up to snuff, it might be time to think about replacing it.

Stay in the Know: Regularly monitor the battery level to ensure your Ring device gets the consistent charge it deserves from the Ring Solar Panel.

Reinstalling the Ring Solar Panel: Sometimes a Fresh Start Is All You Need

If you’ve tried everything else in your tech toolkit and your Ring solar charger still isn’t working, consider giving it a fresh start:

Disconnect and Remove: Unplug whatever’s connected to the solar panel and take off the mounting bracket.

Bracket Inspection: Give that mounting bracket a once-over. If it’s seen better days or looks worse for wear, swap it out for a shiny new one. Ensure it’s firmly attached to the wall or wherever it’s mounted.

Reconnect the Panel:

  1. Get that solar panel back into action by reconnecting it to your device.
  2. Ensure the connection is snug and secure.
  3. If the cable looks like it’s seen better days, don’t hesitate to consider a replacement.

Test Run

Finally, test the panel to ensure your Ring device gets the continuous charge it needs from the panel.


In a nutshell, addressing a Ring Solar Charger that isn’t working involves ensuring proper installation, checking device health, optimizing sunlight exposure, and fine-tuning motion sensitivity. Following these troubleshooting steps, you can tackle common issues and keep your Ring device powered up and ready to safeguard your home.

If these steps don’t do the trick and you suspect a solar panel or device malfunction, don’t hesitate to reach out to Ring’s support team. They’re your go-to experts for further guidance and potential warranty solutions.

FAQ (Frequently Asked Questions):

Q1: Does a Ring Solar Charger need direct sunlight? A: Absolutely! Ring’s solar-powered devices thrive on approximately three to four hours of direct sunlight daily. If your area sees cloudy days, frequent rain, or snow, place the solar charger where it can soak up that precious sunlight.

Q2: How Long Does a Ring Solar Panel Last? A: Ring solar panels are reliable and typically last over a year on average. Plus, Ring provides a 1-year parts and labor warranty along with lifetime theft protection for its devices.

Q3: How Do You Clean a Ring Solar Panel? A: Keeping your Ring solar panel clean is easy. Grab a dry microfiber cloth for a quick wipe-down. Stubborn dirt can be tackled with a bit of glass cleaner or a touch of water. A clean panel ensures it absorbs sunlight effectively.

Q4: Why Is My Ring Doorbell Flashing Blue When Charging? A: If your Ring Doorbell flashes blue, it lets you know it’s undergoing a firmware update. Give it a little time, and the update should wrap up on its own.

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