Hulu is fully supported by the Fire TV Stick, but it may experience the same issues as other streaming services. After loading commercials, switching between episodes, or loading live TV, the program may freeze. Sometimes the app just crashes and won’t load again. If Hulu is simply not working, resetting the app or Fire Stick usually resolves the issue.
Hulu is a popular Amazon Fire Stick app that features exclusive TV shows and movies. However, several users have reported issues with Hulu on Fire Stick in recent months, with frequent freezing and black screen being the two major issues.
Why is Hulu crashing on Fire TV?
There are several possible causes of Hulu issues on Fire TV. The app will occasionally will malfunction for no apparent reason and leave you wondering what happened. Your Fire Stick may have a bad Wi-Fi connection or junk files that are slowing it down. While you won’t always be able to pinpoint the cause of a Hulu crash, these basic troubleshooting steps will get you through most of the time.
Reasons Why Hulu Is Not Working on Fire Stick
There could be a number of reasons why Hulu isn’t working on Fire Stick, and I’ve listed all of them in this article. Simply go through it and determine what is preventing the Hulu app from working.
The Hulu Servers are Currently Unavailable.
Hulu services rarely go down, but there may be an outage from time to time. This could be due to service updates or any other unforeseeable reason. You will be unable to use the Hulu app during this time period.
You can check Hulu’s service status by visiting Downdetector and searching for outages. It will display the results as a live failure card and consumer complaints.
Also check to see if Hulu is available on your smartphone and other devices. Of course, there is no solution to this problem, and all you can do is wait. Contact the Hulu team and inquire about the expected launch date of the app.
Internet Connection Issues or Internet Not Working
The Hulu app requires an active internet connection to load on your Fire Stick, and if your internet is down, Hulu will not work. Make sure you have a fast internet connection with plenty of bandwidth.
The Hulu App Must Be Updated
Even if you are using an older version, the Hulu app will function, albeit slowly. In addition, the app may not load properly in some cases. As a result, you will be unable to access it.
Your Fire OS is Outdated
Even if you have the most recent Hulu app, it may not work. The cause is an out-of-date Fire OS on your Fire Stick. It can cause issues when using a variety of apps, including Hulu.
How To Fix Hulu Not Working on Fire Stick
Try fixing Hulu on your Fire Stick by following the next steps. These fixes are not very difficult which means that everyone should be able to easily follow the article and fix their own devices.
Restart the Hulu App
Restarting the Hulu App is a straight-forward process, follow the next steps:
- Go to Settings
- Select Applications
- Then, Manage Installed Applications
- Select Hulu
- Finally, choose Restart
This process will completely turn off the Hulu app, also ending background processes that may cause crashing and freezing.
Restart Your Fire Stick
If the Fire TV remote is inoperable, you can reset the Fire Stick by unplugging your Fire Stick from the HDMI port on your TV, waiting a few seconds, and then reconnecting it. This is a simple method for restarting the device and apps at the same time.
Alternatively, you can reset your Fire Stick device using the Fire Stick Remote by holding the Select and Play/Pause buttons at the same time while your Fire TV is on. After holding the button combination for approximately 5 seconds, the Fire Stick will restart.
Clear the Cache on your Fire Stick
Clearing the cache and data removes any unnecessary data from the device. This can fix any crash-related problems on your Fire Stick.
- Navigate to Settings
- Seletct Applications
- Go to Manage Installed Apps
- Find Hulu
- Now are two options there: Clear Cache and Clear Data. You can do these in any order.
Update your Fire Stick Software
Streaming apps such as Netflix and Hulu are affected by the FireOS version of your Firestick. As a result, updating the software on your Firestick is critical. If you haven’t done it in a while, you should check and fix the problem with your Hulu app right away.
When your Firestick is in idle mode, the most recent software update is downloaded and installed automatically. If your Fire TV Stick did not update automatically, you must do so manually. Here’s how to update your Amazon Fire TV Stick:
- Navigate to Settings
- Scroll down and click on Device & Software (for the first-generation model) or Device or My Fire TV (for the second-gen model)
- Go to About and then Check for Updates
- To install a new update, click Install Update
When finished, your Fire TV Stick may restart and begin updating some apps. Wait a few minutes and then check the Hulu app to see if it is working.
Reinstall Hulu on your Fire Stick
If none of the methods above worked for you, consider reinstalling Hulu on Firestick. Uninstall Hulu by following the steps below:
- Go to the Fire TV Settings and select Applications
- Click Manage Installed Applications
- Select Hulu from the list and in the following menu, click Uninstall
- Navigate to the FireOS App Store and reinstall Hulu.
After reinstalling Hulu on your Fire Stick, log in to your account and check if Hulu is working on your Fire Stick.
Check your Internet Connection
Hulu, like any other app, requires a stable internet connection to function properly on the Amazon Fire TV Stick. If your internet connection is slow or if your internet services are disrupted, the Hulu app will not load on your Fire TV Stick.
You must first determine whether or not your internet connection meets Hulu’s internet speed requirements. Hulu has the following bandwidth requirements for a seamless experience:
- 1.5 Mb/second for standard definition (SD)
- 3 Mb/second (720p) or 6 Mb/s (1080p)
- 8 Mb/second for live TV channels streams
- 16 Mb/second or above for streaming in 4K
To check your Internet Connection Speed, you can use Speedtest by Ookla on a mobile device or on a computer.
Reboot your Internet Router
Your router is most likely overloaded with network packets, causing download and upload speeds to plummet. This problem is always resolved by restarting the router. To do so, simply unplug your router from the socket, wait 5 minutes and plug it back in.
There are several reasons why apps on the Fire TV Stick may malfunction, and we have listed them all above. Hulu, like other Firestick apps, can experience technical difficulties. Before contacting Hulu support, you should try every troubleshooting step. In most cases, these methods should easily resolve the problem. However, in some isolated cases, users require internal assistance from Hulu customer support.