by LG TVs are great for streaming content and accessing online features. However, if you’re experiencing LG TV not connecting to Wi-Fi issues, it can be frustrating. In this article, we’ll explore how to troubleshoot LG TV network connection problems and fix LG TV not connecting to Wi-Fi after reset.
Check Your Wi-Fi Network
The first thing you should do is to check your Wi-Fi network. Ensure that your TV is connected to the correct network and that your Wi-Fi password is correct. If you’re unsure of your Wi-Fi password, check your router’s documentation or contact your internet service provider.
If your TV is connected to a Wi-Fi network, but you’re still experiencing network connection issues, you should check your network speed. To check your network speed, you can use an internet speed testing service. You can also try connecting your TV to your router via an Ethernet cable to see if that resolves the issue.
Check Your TV’s Network Settings
If your Wi-Fi network is working correctly, the next thing you should do is to check your TV’s network settings. Ensure that your TV is set up to connect to your Wi-Fi network. Here’s how to do it:
- Press the Settings button on your remote control.
- Go to the Network section.
- Select Network Connection.
- Choose Set Up Connection.
- Follow the prompts to connect to your Wi-Fi network.
If your TV is already connected to your Wi-Fi network, try disconnecting and reconnecting it to see if that resolves the issue.
Power Cycle Your TV
Power cycling your TV is one of the simplest solutions to fix any network connectivity issues. This will reset the TV’s network connection and may resolve any connectivity issues. Here’s how to do it:
- Turn off your TV and unplug it from the power source.
- Wait for about 1-2 minutes.
- Plug the TV back in and turn it on.
- Try connecting to your Wi-Fi network again.
Reset Your TV to Factory Settings
If power cycling your TV doesn’t work, the next step is to reset your TV to its factory settings. This will erase all the data and settings on your TV and restore it to its original state. Here’s how to do it:
- Press the Settings button on your remote control.
- Go to the General section.
- Select Reset to Initial Settings.
- Choose OK to confirm.
This will reset your TV to its factory settings, which may resolve any network connectivity issues.
Contact LG Support
If none of the above steps worked, it’s time to contact LG support. They can help you troubleshoot any network connectivity issues that may be preventing your TV from connecting to Wi-Fi. Here are a few ways to contact LG support:
- Phone: You can call LG customer support at 1-800-243-0000. They are available 7 days a week, from 7 am to midnight CST.
- Email: You can also email LG support by filling out the online contact form on their website. Once you submit the form, a customer service representative will get back to you via email.
- Live Chat: If you prefer to chat with a customer service representative, you can use the live chat feature on LG’s website. The live chat feature is available 7 days a week, from 8 am to 8 pm CST.
Before contacting LG support, make sure you have your TV’s model number, serial number, and software version. You can find this information on the back of your TV or by accessing the TV’s settings menu.
Conclusion
LG TV network connection problems can be frustrating, but by following these steps, you can troubleshoot and fix the issue. Remember to check your Wi-Fi network, TV’s network settings, power cycle your TV, reset your TV to factory settings, and contact LG support if necessary. With these steps, you’ll be able to get your LG TV connected to Wi-Fi in no time.
